General: If you’re not satisfied with the item you received, you must contact Invitations by Ruth within 7 days of receiving your order. Further, all items must be returned within 14 days of receiving your order. All items must be in new condition and resalable. Return shipping is the responsibility of the customer. Upon receipt of the like new condition product(s), Invitations by Ruth will refund your purchase price, less any shipping & handling charges.
Custom Text & Photos: All items containing custom text & photos are final and no refunds will be given except as outlined in the Custom Text & Photo Process.
Digital Files: All sales on digital files are final and no refunds will be given except as outlined in the Custom Text & Photo Process.