General: Invitations by Ruth takes care to professionally package every shipment in new sturdy shipping containers. Although rare, occasionally damage can occur to our items during shipment. If your items arrive damaged, please contact us immediately after receipt and we’ll work with you to fix the issue as quickly as possible. Please note, we may request you to email us a couple pictures of the damaged box/contents so we can determine if the damage appears consistent with damage actually sustained during shipping.
Domestic: We use USPS First Class & Priority Mail for all of our domestic shipments. Use the Calculate Shipping tool on the cart page to calculate shipping prior to checkout.
International (Outside USA): Currently we only ship to Canada outside the USA. We originate shipments with the USPS. Use the Calculate Shipping tool on the cart page to calculate shipping prior to checkout.
Digital Files: A high quality jpeg will be emailed or if the file is too large, instructions will be emailed on how to download your customized file.